Our beautiful geese are crafted from soft sherpa-style fabric with polyester filling, giving them their signature fluffy appearance and charming character. 🤎

We carefully select our materials with appearance, quality and design in mind, working closely with our manufacturer to bring each of our unique designs to life.

Every detail is thoughtfully considered, from their textured, fluffy bodies to their delicate finishing touches, making Stella, Pippa and Dottie delightful decorative pieces for bedrooms, nurseries and playrooms.

Product use and safety: Stella, Pippa and Dottie are intended primarily for decorative display and, where appropriate, supervised play for children aged 3 years and over. They are not designed or intended for infants, as sleeping aids, sleep-positioning products or cot accessories. Do not place them in an infant’s cot or sleep environment. Please follow all product age guidance and safety instructions.

Stella, Pippa and Dottie are decorative plush geese designed for display and supervised play for children aged 3 years and over.

Stella, Pippa and Dottie are intended for children aged 3 years and over. Adult supervision is recommended during play.

They are plush products that may be enjoyed during supervised play. Descriptions such as “snuggly”, “companion” or “made to be loved” refer to play and decorative use only and do not imply suitability for infant sleep.

No. These products are not designed or intended as sleeping aids, sleep-positioning products or infant cot accessories. Do not place them in an infant’s cot or sleep environment.

We want your little goose to stay as soft, fluffy and cuddly as the day it arrived! 🤎

To keep your goose looking its best, we recommend a gentle hand wash in cool water with a mild detergent. Please avoid harsh chemicals, bleach or machine washing.

Gently squeeze out any excess water without twisting or wringing, then lay flat to air dry naturally.

With a little extra love and care, your goose will stay beautifully soft and ready for plenty more cuddles! 🪿

Our geese feature decorative plastic doll eyes, which are part of their signature design.

Due to these features, our geese are intended for children aged 3 years and over only. They are not suitable for babies or children under 3 years of age.

Please regularly inspect your goose for any signs of wear, damage or loose components. If any part becomes loose or damaged, discontinue use immediately.

Each of our geese is created from our original designs and produced by our trusted overseas manufacturer.

As our geese are soft, fabric-based products, slight variations in their shape, stuffing, embroidery placement, fabric texture and overall appearance may naturally occur.

These small differences are normal and are part of what makes each goose a little unique. We cannot guarantee identical appearances across every product.

Our little flock that broke the internet — Pippa, Dottie and Stella — are each thoughtfully custom-made with their own beautiful details, from sweet polka dots to delicate embroidered stars. 🤎

As the placement of our polka dots and embroidered stars is completely random during production, no two geese will look exactly alike. That's part of what makes each one so special!

While we absolutely love that everyone has their own favourite little details, we're unfortunately unable to accommodate requests for specific polka dot or star placements, patterns or individual appearances.

You may also notice slight variations in the shape, fabric texture and positioning of features, as each goose is individually assembled.

Product images are intended as a guide, and your goose may have its own unique little differences. 

We do our very best to ensure our product photographs accurately represent our beautiful geese.

Please keep in mind that colours may appear slightly different depending on your screen settings, lighting and photography.

As our products are made from soft fabrics and feature individual embroidery and decorative details, minor variations in placement, shape and appearance may occur.

We cannot guarantee that every goose will look completely identical to the one pictured.

Our geese are proudly designed here in Australia and brought to life overseas by our trusted manufacturer.

When By Lulu first began, I was handmaking our pieces myself. However, as our little business grew and demand increased, it simply wasn't possible to continue making everything by hand.

I now work closely with our manufacturer, sharing my designs, ideas and all the little details that make our geese special. While the manufacturing process has changed, the love and thought behind each design certainly hasn't. 🤎

As stated in each product description at the time of purchase, all preorder items have an estimated dispatch timeframe.

Please keep in mind that preorders are not ready for immediate dispatch, as they are specially produced for our collections and require additional time for manufacturing, quality checks and delivery to us before we can begin processing your order.

Due to the high demand for our little flock, orders are carefully packed and dispatched as quickly as possible once stock arrives.

While we always aim to meet our estimated timeframes, occasional delays can occur during production or shipping. If there are any significant changes, we'll do our best to keep you updated.

Once your order has been dispatched, you'll receive a confirmation email with your tracking details.

We kindly ask that you refer to the estimated dispatch timeframe listed in your product description before contacting us for an update.

All preorder dispatch timeframes are estimates and are clearly outlined in each product description before purchase.

While we always do our very best to have your order ready within the advertised timeframe, occasional delays can occur during manufacturing, quality checks, customs clearance or shipping.

Should there be any significant changes to your preorder timeframe, we'll do our best to keep you updated via email.

We appreciate your patience and understanding while we bring our little flock to life. 🤎

For all in-stock items, please allow approximately 3–7 business days for your order to be carefully packed, processed and dispatched.

As a small business, we put so much love and care into preparing every order, and we always do our very best to have your little flock on its way as quickly as possible! 🤎

During busy periods, collection launches or times of high demand, processing times may be slightly longer than usual.

Please keep in mind that processing times do not include weekends, public holidays or shipping transit times.

Once your order has been dispatched, you'll receive a confirmation email with your tracking details.

Thank you so much for your patience and for supporting our little business. ♡

Once your order has been dispatched, you'll receive a confirmation email with your tracking details.

We kindly ask that you refer to the estimated dispatch timeframe listed in your product description before contacting us for an update.

As a small business, we kindly ask that you choose carefully before placing your order, as we're unable to offer refunds or exchanges for change of mind.

If your order arrives damaged or faulty, please don't worry! Just send us an email with your order number and a few photos so we can look into it for you.

We're always happy to help and can arrange a replacement where appropriate. Of course, your rights under Australian Consumer Law still apply, including refunds where legally required.

We take so much care when packing our orders, but if something isn't quite right when your parcel arrives, please reach out to us.

Simply email us your order number along with a few photos of the issue, and we'll do our best to get everything sorted as quickly as possible, including arranging a replacement or another remedy where required.

Customers are responsible for checking that their shipping details are accurate and complete when placing an order.

If an incorrect or incomplete address is provided, additional postage fees may apply if a parcel needs to be returned and resent.

If you notice a mistake, please contact us as soon as possible so we can help wherever we can.

We put so much love into bringing our designs to life and always do our best to represent our products as accurately as possible.

As with any manufactured soft toy, there may be very slight differences in the way each goose sits, its shape or the positioning of little details.

We think these little differences give each goose its own personality! 🤎

As soon as you've placed your order, you should receive a confirmation email with all your order details.

If you can't find it, please check your junk or spam folder, as sometimes our emails like to hide in there!

Still no luck? Just reach out to us with your name and order details, and we'll happily help you find it.

We understand that sometimes you might change your mind about a colour or accidentally select the wrong item!

If you need to make a change, please email us as soon as possible with your order number and what you'd like to update.

We'll always do our best to help, but changes depend on stock availability and whether your order has already been packed or dispatched.

At By Lulu, your little one's safety is incredibly important to us. 🤎

Our geese are recommended for children aged 3 years and over (36 months+).

They are made from beautifully soft sherpa fabric with polyester filling and designed to be loved and treasured for years to come.

For safety, we recommend adult supervision during play and regularly checking your goose for any signs of wear, loose stitching or damage.

Please note: Our geese are not suitable for children under 3 years of age and should never be placed in a baby's cot, bassinet or sleeping space.

WARNING — CHOKING HAZARD

Recommended for ages 3 years and over. Not suitable for children under 36 months. Contains attached doll eyes that may become a choking hazard if detached. Adult supervision recommended. Inspect regularly and discontinue use if damaged.

Your little one's safety is incredibly important to us. 🤎

Our goose plushes are designed for ages 3 years and over and are not suitable for babies or children under 3.

Please be aware that our geese feature attached doll eyes, which may present a choking hazard if they become loose or detached. For this reason, we recommend adult supervision during use.

Our geese are not intended for use in cots, bassinets or other infant sleep environments.

We recommend regularly checking your goose for signs of wear, loose stitching or damaged parts. If any damage occurs, please discontinue use immediately.

At By Lulu the Label, we want our geese to be cherished and enjoyed safely for years to come. 🤎

Preorders are a lovely way to secure your favourite By Lulu pieces before they arrive!

When you place a preorder, you're reserving your item from our upcoming stock. You'll find the estimated shipping timeframe in the product description, so please make sure you have a little read before checking out.

Sometimes unexpected delays can happen during manufacturing or shipping, but we'll always do our best to keep you updated.

As soon as your order is on its way, you'll receive an email with your tracking details. 🤎

Because our preorders are planned around customer demand and upcoming stock, we're generally unable to accept cancellations or refunds simply for a change of mind.

We completely understand that circumstances can change, though, so if you're concerned about your order, please reach out.

We certainly do! 🤎

It makes us so happy knowing our little geese are finding homes not only across Australia but around the world.

You can check whether we deliver to your country at checkout, where your available shipping options and costs will be displayed.

Please keep in mind that international shipping can take a little longer, and customs fees or import duties may apply depending on your country.

You're more than welcome to purchase both in-stock and preorder items together!

Please keep in mind that if your order contains a preorder item, your entire order may be held until all items are ready to be dispatched.

If you'd like your in-stock pieces sooner, we recommend placing separate orders.